Shipping policy

Thank you for shopping with Tissel Store.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

Shipping Times

Estimated delivery times:

United States: 7–12 business days

United Kingdom: 7–12 business days

Canada: 8–15 business days

Australia: 8–15 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, high order volumes, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. 

Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before payment is completed.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Tissel Store is not responsible for orders delivered to incorrectly entered addresses.

Delayed or Lost Packages

If your order has not arrived within the expected delivery timeframe, please contact us at team.tissel@gmail.com and we will assist you in locating your shipment.

Contact Us

For any shipping-related questions, please contact:

Email: team.tissel@gmail.com